IT Service Support, £24-28K pa, full-time

Witney, near Oxford Flexible working options

Open Doors is a vibrant and growing international Christian charity that helps Christians around the world who are being persecuted for their faith.

We have a fantastic opportunity for a committed Christian* to join our dynamic IT team here in our UK base. We are an agile organisation, and we appreciate the need for excellent IT Service Support as our technology rapidly evolves. You will primarily deliver IT support to over 100 staff based around the UK, many of whom work remotely. To fulfil this role you will need to be able to access our office in Witney regularly. Our IT systems are mainly cloud based.

As the IT Service Support, you’ll be working closely with the wider IT team to deliver timely and effective IT service to new and existing staff. This role will include 1st line IT support with an opportunity for 2nd line IT support and managing overall IT service operations.

The successful candidate will have the following:

• Experience working within 1st line IT support including managing support ticketing system;
• A heart for delivering excellent service, solving underlying problems, and improving systems reliability and availability; and
• Experience of working with Office 365, Windows Server management, Active Directory, Azure, Microsoft Teams, telephony systems and IT Administrative tools.

If you join us you’ll grow and develop your career and meet some great people here at Open Doors. Even better, you’ll be part of something amazing that makes a difference to persecuted Christians.

To apply please read the job description, complete the application form, and send this to recruitteam@opendoorsuk.org with a covering letter explaining why you’re suitable for the role.

If you would like to visit us before you apply to meet the team and check out the culture, please call the people team and we’ll arrange this for you.

How to Apply

• Read the full job description for this role
• Complete the application form
• Ask any further questions or send your application and cover letter/e-mail to recruitteam@opendoorsuk.org

Closing date: 5th February 2021
Interviews: 17th February 2021

• Job description
• Application form

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by an actively practising Christian who assents to our statement of faith.