Serving Persecuted Christians Worldwide - Supporter Relations Team Requests for Help & Safeguarding Specialist - Open Doors UK & Ireland

Supporter Relations Team Requests for Help & Safeguarding Specialist

Full-time, 37.5 hours
£23,143 -£27,225

Do you have a heart for helping Christians facing persecution?

Do you have experience working with safeguarding?

Would you like to help bridge the gap between the UK church and the persecuted church?

We’re looking for a Christian* to join our Supporter Relations Team, to help us honour and build relationships with our supporters and inspire them to continue to support the persecuted church.

As the Requests for Help and Safeguarding Specialist you will still be involved in the regular Supporter Relations Team Member tasks. In addition, you will be responsible for ensuring requests for help from persecuted Christians which come to the UK office are dealt with safely, as far as is possible with the information provided by field. You will also be responsible for ensuring that any safeguarding concerns that come to Supporter Relations are sufficiently dealt with, seeking advice from the safeguarding team when necessary.

You will be responsible for forging deep, long-lasting relationships with supporters across the UK and Ireland in several different ways. The primary communication channels are through the phone (making outbound calls and taking inbound calls), responding to enquiries that come in via email and social networks. There is also the opportunity to develop relationships face-to-face at events and summer festivals.

This role demands outstanding verbal and written communication skills, the ability to engage people from a variety of backgrounds, a keen eye for detail, strong IT skills and the ability to remain organised and administratively tight in a busy environment. Team members also offer to pray with supporters daily, through all channels and as such must have a heart for prayer.

For an informal chat about the role, you’re welcome to contact our Supporter Relations team leader on 01993 460015.

If you are a Christian* looking to make an impact and seeking a new challenge in 2022, here’s how to apply:

  • View the job description for this role
  • Complete the application form
  • Apply online with a cover letter which explains why you are suitable for this role, along with the application form, here: APPLY ONLINE
  • If you experience any issues during the online application process or need to ask any further questions please email:

Closing date: Sunday 16th October 2022
1st Interviews: Week commencing 24th October 2022

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by an actively practising Christian who assents to our statement of faith.

Get involved

Your support helps persecuted Christians continue to courageously follow Jesus.
Together, we can reach those where persecution hits hardest.